VPNs are essential tools for ensuring privacy, bypassing geo-restrictions, and securing online activities. However, like any software, they are not immune to errors. One such common issue is VPN Error 853. This error can be frustrating, but with the right troubleshooting steps, you can resolve it effectively. This comprehensive guide will help you understand what VPN Error 853 is, its causes, and how to fix it.
What is VPN Error 853?
VPN Error 853 typically occurs when a VPN connection attempt fails. The error message often states, “The connection could not be completed because the remote server is not responding.” This issue is common on Windows systems and can occur due to various reasons, including network misconfigurations, outdated software, or incorrect VPN settings.
Common Causes of VPN Error 853
Understanding the root cause is essential for resolving VPN Error 853. Here are the most common causes:
- Firewall or Antivirus Interference: Firewalls or antivirus software can block VPN connections if they detect them as a potential threat.
- Outdated VPN Software or Drivers: Using outdated VPN software or network drivers can lead to compatibility issues.
- Incorrect VPN Configuration: Misconfigured VPN settings, such as an incorrect server address or protocol, can trigger the error.
- Network Issues: Weak or unstable internet connections can disrupt VPN connectivity.
- Blocked Ports: VPNs often rely on specific ports to function. If these ports are blocked, the connection will fail.
- Operating System Glitches: Occasionally, operating system bugs or misconfigurations can prevent VPN connections from working correctly.
How to Fix VPN Error 853
Below are step-by-step solutions to resolve VPN Error 853. Follow these methods in order for the best results.
1. Restart Your Device
Restarting your computer can often resolve temporary glitches causing the error. Once your system reboots, try connecting to the VPN again.
2. Check Your Internet Connection
Ensure that your internet connection is stable and functioning properly. If your connection is weak or intermittent:
- Restart your router.
- Connect to a different network.
- Use a wired connection for better stability.
3. Update VPN Software
Outdated VPN software can cause compatibility issues. Update your VPN client to the latest version by:
- Visiting the VPN provider’s official website.
- Downloading and installing the latest version.
- Restarting the VPN application.
4. Update Network Drivers
Outdated network drivers can also lead to VPN Error 853. Here’s how to update them:
- Press
Win + Xand select Device Manager. - Expand the Network Adapters section.
- Right-click your network adapter and choose Update Driver.
- Select Search automatically for updated driver software.
5. Verify VPN Configuration
Ensure that your VPN settings are correctly configured. Double-check the following:
- Server Address: Verify that the VPN server address is correct.
- Protocol: Ensure the selected protocol (e.g., PPTP, L2TP, OpenVPN) matches the server settings.
- Login Credentials: Confirm that your username and password are accurate.
6. Disable Firewall and Antivirus Temporarily
Firewalls and antivirus software can block VPN connections. Temporarily disable them to check if they are causing the issue:
- Open your antivirus or firewall settings.
- Temporarily turn off protection.
- Try connecting to the VPN.
If the VPN works, create an exception for the VPN application in your antivirus or firewall settings.
7. Enable VPN Passthrough on Your Router
Some routers block VPN connections by default. Enable VPN passthrough to resolve this:
- Access your router’s admin panel by entering its IP address in a browser (usually
192.168.1.1or192.168.0.1). - Log in with your router credentials.
- Navigate to the VPN Passthrough section.
- Enable passthrough for PPTP, L2TP, and IPsec.
8. Ensure Necessary Ports Are Open
VPNs use specific ports for communication. If these ports are blocked, you’ll encounter errors. Check and open the required ports:
- PPTP: Port 1723
- L2TP/IPsec: Ports 1701, 500, and 4500
To open ports:
- Open the Windows Firewall settings.
- Go to Advanced Settings > Inbound Rules.
- Add new rules to open the required ports.
9. Reset TCP/IP Settings
Corrupted TCP/IP settings can disrupt VPN connections. Reset them by:
- Opening Command Prompt as an administrator.
- Typing the following commands and pressing Enter after each:
netsh int ip resetnetsh winsock resetipconfig /flushdns- Restarting your computer.
10. Check the VPN Server Status
Sometimes the issue isn’t on your end. Verify if the VPN server you’re trying to connect to is operational:
- Visit your VPN provider’s website for server status updates.
- Try connecting to a different server location.
11. Reinstall the VPN Application
If none of the above steps work, reinstalling the VPN software may resolve the issue:
- Uninstall the current VPN client.
- Download the latest version from the official website.
- Reinstall and configure the VPN application.
12. Contact VPN Support
If the error persists, reach out to your VPN provider’s support team. Provide them with detailed information, including:
- The exact error message.
- Steps you’ve already tried.
- Your operating system and device details.
Preventing VPN Error 853
To minimize the chances of encountering VPN Error 853 in the future, follow these best practices:
- Keep Software Updated: Regularly update your VPN client, operating system, and network drivers.
- Use a Reliable VPN Provider: Choose a reputable VPN service with excellent customer support and robust infrastructure.
- Maintain Stable Internet Connections: Ensure a stable and secure Internet connection for seamless VPN performance.
- Configure Firewalls Properly: Set up your firewall to allow VPN traffic by creating exceptions for the VPN application.
- Monitor Router Settings: Enable VPN passthrough and ensure necessary ports are open on your router.
- Backup VPN Settings: Save your VPN configuration to avoid errors caused by incorrect settings.
FAQs
What is VPN Error 853?
VPN Error 853 occurs when a VPN connection attempt fails, often due to network misconfigurations, outdated software, or incorrect settings.
Why do I need to update my network drivers?
Outdated network drivers can cause compatibility issues that lead to VPN errors. Updating them ensures optimal performance and compatibility.
What should I do if my VPN server is down?
Check your VPN provider’s server status page or try connecting to a different server location.
Can router settings affect VPN connections?
Yes, certain routers block VPN traffic by default. Enable VPN passthrough in your router settings to allow the connection.
Conclusion
VPN Error 853 can be a roadblock to secure and private internet access, but it’s not insurmountable. By following the steps outlined in this guide, you can troubleshoot and fix the error effectively. Always ensure your software and settings are up-to-date to prevent similar issues in the future.
If you’re still facing challenges, don’t hesitate to seek help from your VPN provider’s support team. With the right approach, you’ll be back to enjoying a secure VPN connection in no time.
